Track Your Order
Check the status of your delivery
📦 How to Track Your Order
Once your order ships, you'll receive a tracking number via email.
This usually happens 5-7 business days after you place your order (once production is complete).
Check Your Email
Look for an email from Native Clothing Company with subject "Your order has shipped"
Click the Tracking Link
The email contains a tracking number and link to track your package in real-time
Monitor Delivery
See when your package will arrive and get live updates as it travels to you
📧 Didn't Receive Tracking?
Check These First:
- ✉️ Spam/Junk folder - Tracking emails sometimes go here
- 📅 Order date - Tracking sent 5-7 days after order (production time)
- 📧 Correct email - Make sure you used the right email at checkout
If you still can't find it after checking these, email us:
support@nativeclothingcompany.com
Include your order number and we'll send your tracking info right away.
🕐 Delivery Timeline
Days 0-7: Production
Your order is being made to order. You'll receive an order confirmation email immediately.
Day 7: Shipped
Your order ships and you receive tracking via email.
Days 8-12: In Transit
US: 3-5 business days
International: 7-14 business days
Day 12+: Delivered
Your Native Clothing Company order arrives! Enjoy your new gear.
🚨 Tracking Issues
My tracking hasn't updated in days
This is normal! Tracking often doesn't update until the package reaches major checkpoints. Don't worry unless it's been 7+ days with no movement.
My package says "delivered" but I don't have it
Check with:
- Neighbors
- Building front desk/mailroom
- Other household members
- Around your property (safe drop-off spots)
If you still can't find it after 24 hours, contact us at support@nativeclothingcompany.com
My tracking shows an exception or problem
Email us immediately at support@nativeclothingcompany.com with your tracking number and we'll investigate with the carrier.
🌍 International Orders
International tracking can take longer to update and may pass through customs, which can add 3-7 days.
Customs fees: You may be charged import duties or taxes. These are not included in shipping and are the customer's responsibility.