Shipping Information
Premium quality delivered worldwide with aloha
Every Native Clothing Company product is made to order with care and precision. We partner with trusted facilities worldwide to ensure your order reaches you in perfect condition, no matter where you call home.
β±οΈ Order Processing Time
Production Timeline
Standard Processing: 2-7 business days
Each item is custom-made just for you. Our production partners receive your order and begin creating your apparel using premium materials and printing techniques.
Important: Processing time does NOT include shipping time. Your item is created first, then shipped to you.
What Happens After You Order:
Day 1: Order received and sent to production facility
Days 2-5: Your item is printed and quality checked
Days 6-7: Packaging and preparation for shipment
Day 8+: In transit to your address
π Shipping Methods & Timeframes
United States (Domestic)
Standard Shipping: 3-7 business days after production
Total Time: Typically 5-14 business days from order date
Tracking: Provided via email once shipped
Carrier: USPS, UPS, or FedEx (varies by location)
International Shipping
Canada: 7-14 business days after production
Europe: 10-21 business days after production
Australia/New Zealand: 10-21 business days after production
Asia: 10-21 business days after production
Rest of World: 10-28 business days after production
β οΈ International Customs: Your order may pass through customs, which can add 3-7 days to delivery. You may be charged import duties or taxes by your country. These fees are NOT included in our shipping costs and are the customer's responsibility.
π° Shipping Costs
Shipping costs are calculated at checkout based on your location and the items in your cart.
We work hard to keep shipping costs as low as possible while ensuring your order arrives safely. Heavier items (like hoodies) may cost more to ship than lighter items (like t-shirts).
πΊ Free Domestic Shipping
All orders within the United States ship FREE with no minimum purchase required.
International orders: Calculated shipping rates apply at checkout based on your location.
Processing time: 2-7 business days (made-to-order)
Delivery time: 3-5 business days after processing
π¦ Order Tracking
How to Track Your Order
Once your order ships, you'll receive a tracking number via email. This usually happens within 2-7 business days after placing your order.
What to expect:
- β Order confirmation email (immediate)
- β Production started notification (within 1-2 days)
- β Shipping confirmation with tracking (within 2-7 days)
- β Delivery confirmation (when it arrives)
Need help tracking your order? Visit our Track Order page or email us at support@nativeclothingcompany.com
π Delivery & Address Information
Ensure Successful Delivery
Double-check your shipping address! We cannot change the address once production begins.
We can ship to:
- β Residential addresses
- β PO Boxes (within the US)
- β Business addresses
- β APO/FPO military addresses
What if I'm not home?
Most carriers will leave packages at your door unless a signature is required. If you're concerned about package theft, consider shipping to your workplace or a trusted neighbor.
β οΈ Lost or Stolen Packages
Once a package is marked as delivered by the carrier, Native Clothing Company is not responsible for lost or stolen packages. We recommend:
- Installing a security camera or doorbell camera
- Requiring signature on delivery (contact carrier)
- Using a package locker service if available in your area
- Filing a claim with the shipping carrier if package is lost
We want to help! Contact us at support@nativeclothingcompany.com and we'll do our best to assist with carrier claims.
π± Our Commitment to Sustainability
Eco-Friendly Packaging
We care about our planet and our Κ»Δina (land). That's why we use:
- β Recyclable poly mailers for most shipments
- β Minimal packaging materials
- β No unnecessary plastic wrapping
- β Recycled materials whenever possible
Made to Order = Less Waste: By creating each item only when ordered, we eliminate excess inventory and reduce waste. This is better for the environment and ensures you get a fresh, quality product.
β¨ Our Quality Promise
Inspected Before Shipping
Every single item is inspected before it leaves our production facility. We check for:
- β Print quality and color accuracy
- β Proper sizing and fit
- β Fabric defects or imperfections
- β Correct design placement
If your item arrives damaged or defective, we'll make it right. See our Returns & Exchanges policy for details.
Need More Help?
We're here to help track down your order.